Medical Administrative Assistant Program

Medical Administrative Assistant Program (MAA)

Unfortunately, Three Rivers Community College will NOT be accepting new students into the MAA program starting Summer 2021. For students who are currently in the MAA program, all courses have been moved to Ed2Go. Once you have completed all required courses with proof, TRCC will issue a certificate of completion.

What is a Medical Administrative Assistant?

Administrative Medical Assistants perform a variety of tasks that include communicating with patients, scheduling appointments, electronic medical coding, filing insurance claims, and maintaining records. As a Certified Medical Administrative Assistant, you may perform some or all of the following tasks:

  • Review and answer practice correspondence
  • Operate computer systems to accomplish office tasks
  • Answer calls, schedule appointments, greet patients and maintain files
  • Update and maintain patient and other practice specific information
  • Coordinate operation reports such as time and attendance

Employment of medical administrative assistants is projected to grow 21 percent from 2014 to 2024, much faster than the average for all occupations. Employment of medical administrative assistants will depend on growth of the healthcare industry. The number of individuals who have access to health insurance is expected to continue to increase because of federal health insurance reform. In addition, aging baby boomers will demand more medical services as they become eligible for Social Security and Medicare. As a result of these effects, medical administrative assistants will be needed to handle administrative tasks related to billing and insurance processing.

Program Description

This program consists of classes offered through Ed2Go. Courses can be completed in one year. At the completion of this program, students can sit for the National Healthcare Association’s Certified Medical Administrative Assistant exam (CMAA) at an additional cost payable to the NHA.

Certification

A Certified Medical Administrative Assistant (CMAA) is a recognized professional certification from the National Healthcare Association (NHA). Although not required by the government, this certification can help job candidates demonstrate their professional skills to prospective employers.

Required Courses

Please note that this program consists of classes offered onsite at Three Rivers Community College and online. Program can be completed in one year.

In this course, you’ll gain the foundation you need to get started right away using Windows 10, the completely new operating system from Microsoft, which offers a more robust, more powerful, and completely unique computing experience.

It will begin with the basics of finding your way around the operating system. You’ll get to know the expanded Start menu, desktop, and system settings, then on to customizing the features of this operating system and personalize your desktop so you can make your computer truly your own. Next you’ll learn how File Explorer can help you manage your files, and learn to create basic text documents using WordPad.  From finding files and folders, to organizing and editing photos, to managing files on external drives, you’ll learn everything you need to know about getting the most from this operating system. And since security is important, you’ll also learn how to protect your files, as well as how to protect and update Windows 10. You’ll even see how to use the new Microsoft Edge browser to access the Internet.

By the time you finish this course, you’ll have mastered the basic skills you need to get the most from Windows 10 for both work and play. This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Introduction to Windows 10 at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $115

This course will help you learn touch-typing or improve your existing typing skills. You’ll use the Keyboarding Pro 5 program, a typing tutorial designed for personal computers, to learn how to touch-type—that is, to type text you read from a printed page or a computer screen without looking at your keyboard.

Using Keyboarding Pro’s built-in word processor, you’ll learn how to create, edit, and save word processing documents. As you improve your typing speed and accuracy, you’ll use the word processor’s timed writing feature to continually hone your skills. You’ll even learn posture tips to minimize fatigue and help prevent carpal tunnel syndrome. With the skills you master here, you’ll become faster and more confident at the keyboard. By the end of the course, you’ll know how to touch-type the alphabetic, numeric, and symbol keys; create, save, and edit word processing documents; and successfully take a timed writing test during a job interview.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Keyboarding at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $115

Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees who have the ability to send emails, create spreadsheets, manage databases, understand memory and network limitations, and recognize the function and features of modern computer components. Any job candidate who already possesses these skills will stand above those who do not.

This course is designed to provide the fundamental computer competencies you need to survive and prosper in today’s fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will focus on practical application for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

Requirements

Requirements:

Hardware Requirements:

  • This course can be taken on a PC. A Mac is not compatible.

Software Requirements:

  • PC: Windows 8 or newer.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
  • Any edition of Microsoft Office Pro (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Prerequisites:

There are no prerequisites to take this course.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Sign up at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $115

If you have ever had trouble memorizing medical terms, this course (and word association approach) is for you. You’ll learn medical terminology from an anatomical approach by looking at each root term, its origin, a combined form, and an example of non-medical everyday usage. Learn medical terminology related to all 11 of the body’s organ systems, and review different diagnostic and treatment procedures for each system. This course includes lessons and activities designed to help you understand and remember the medical terminology you learn.

If you have ever had trouble memorizing medical terms, this series is for you. You’ll learn medical terminology from an anatomical approach by looking at each root term, its origin, a combined form, and an example of non-medical everyday usage. Learn medical terminology related to all 11 of the body’s organ systems, and review different diagnostic and treatment procedures for each system. This series of courses includes lessons and activities designed to help you understand and remember the medical terminology you learn.

Medical Terminology: A Word Association Approach 

The Medical Terminology – A Word Association Approach course will teach you to understand medical terminology as it pertains to each body system. Using graphics and study tips, you will not only learn definitions and root terms, but also their application in the medical world. Learning blocks are used to condense information and to help isolate what you need to know verses what is nice to know. You will be provided with fun and unusual facts to help you remember the medical terminology in unique ways. You will have opportunities to see how medical terminology is used in the real world through case study assignments and will be provided with flashcards to help you study. The knowledge gained in this course will help you take the next step in your medical career or education.

Medical Terminology II: A Focus on Human Disease 

Take a journey through the human body and learn medical terminology related to all 11 of its organ systems. In this course, we discuss diseases of the cardiovascular, lymphatic, respiratory, nervous, skeletal, muscular, integumentary (skin), urinary, digestive, and male and female reproductive systems. We’ll also go over different diagnostic and treatment procedures for each system. As you progress through the course, you’ll learn the meaning of many prefixes, root words, and suffixes, and you’ll greatly increase your medical terminology vocabulary! To reinforce your learning, the lessons include activities and assignments designed to give you additional practice in understanding and remembering the medical terminology taught in this course. By the end of this course, you’ll find that you have greatly increased your knowledge of medical terminology as well as broadened your understanding of human disease!

Series bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Series bundles. Courses should be taken two months apart to avoid overlapping.

Sign up: Ed2go

Length of Course: 48 hrs

Start Date: Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $199.00

Master the basics of the word processor PC Magazine ranked as one of the “strongest and most intelligent programs ever written.” In this hands-on workshop, you’ll learn how to add, move through, and edit text; move words from one part of your document to another; work on two or more documents simultaneously; change the size or appearance of text; change margins and tab settings; automatically center, right align, justify, and indent text; run the integrated grammar and spelling checker; use the thesaurus; and save, retrieve, copy, organize, and print your documents. By the time you’re done with the step-by-step lessons and hands-on activities in this course, you’ll be able to use Word confidently at home or on the job.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Introduction to Microsoft Word 2016 or higher at Ed2go. Students can choose instructor-facilitated training which has specific start and end dates or choose self-paced (if available) where students are given all the lessons at once and have up to 3 months to complete.

Length of Course: 24 hrs.

Instructor Facilitated Start Date: Choose from August 12, September 16, October 14, November 11, or December 9, 2020

Cost: $129

This course will help you master Microsoft Excel. Even “non-techie” beginners will find it easy to learn Excel in this fun, step-by-step online course.

These lessons will teach you dozens of shortcuts and tricks for setting up fully formatted worksheets quickly and efficiently. You’ll also learn the secrets behind writing powerful mathematical formulas and discover how to use the function wizard to quickly and automatically calculate statistics, loan payments, future value, and more. In addition, you’ll get tips on sorting and analyzing data, designing custom charts and graphs, creating three-dimensional workbooks, building links between files, endowing your worksheets with decision-making capabilities, and automating frequently-repeated tasks with macros and buttons. This informative course covers Quick Analysis, Flash Fill, and powerful charting capabilities available in Excel.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor as you’re learning Excel basics step-by-step.

Sign up for Introduction to Microsoft Excel 2016 or higher at Ed2go. Students can choose instructor-facilitated training which has specific start and end dates or choose self-paced (if available) where students are given all the lessons at once and have up to 3 months to complete.

Length of Course: 24 hrs. over 6 weeks

Instructor-Facilitated Start Dates:  Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $ 129

You will master medical calculations in and engaging environment in these fun and practical lessons. You will gain the medical math skills you need for anything from calculating dosages to using scientific formulas. Whatever medical field you are in, the hands-on activities in this course will help you perform day-to-day math tasks quickly and easily.

You will brush up your basic math skills by reviewing fractions, decimals, and percentages. Then you will dive into measurement systems and conversions used in the medical field. You will do dosage calculations for oral, parenteral, and intravenous medications. You will explore three different methods you can use for dosage calculations. You will also learn an easy formula that you can apply to many dosage calculations. Then you will get an introduction to basic statistics and probability. You will find out how to interpret the latest medical findings for your patients. Whether you are new to the field of medicine or want to enhance your skills, this is the course for you. By the time you finish these lessons, you will have a solid grounding in basic medical math.

Length of Course: 24 hrs. over 6 weeks

Sign up at Ed2go

Start Date: Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $115

Learn what it takes to have a successful career as an administrative medical assistant in the exciting and high-demand world of healthcare.

In this course, you will master the basics of scheduling patients’ appointments, surgeries, and hospital admissions. In addition, you will discover how to create, maintain, and file medical charts. You will also find out how to verify patients’ insurance, create encounter forms (charge tickets), post charges, obtain pre-authorizations from insurers, and schedule return visits.

After that, go behind the scenes as you learn how to apply diagnostic and procedure codes to patients’ accounts and bill their insurance companies. Next, explore additional accounts receivable tasks including posting payments and adjustments, billing secondary insurance, and following up on unpaid insurance claims. You will also learn what a day sheet is, why it’s important, and how to keep track of all your patient accounts on a daily, monthly, and yearly basis.

Finally, delve into the basics of keeping a medical office running smoothly—from ordering supplies to scheduling staff meetings and making travel arrangements.

If you’re organized, a “people person,” and interested in a secure job in the healthcare field, a career as an administrative medical assistant may be just what you’re looking for. This course will set you on the path to that career and help you determine which aspect of medical information management, such as patient contact or billing and coding, suits you best.

Requirements

Hardware Requirements:

  • This course can be taken on either a PC or Mac device.

Software Requirements:

  • PC: Windows 8 or newer.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Sign up at Ed2go

Length of Course: 24 hrs. 6 weeks

Start Date: Choose from January 15, February 12, March 18, April 15 & May 13, 2021

Cost: $115

WIOA Eligible

WIOA is a voluntary work program. Participants must be able to work upon completion of the program.