Medical Administrative Assistant Program

Medical Administrative Assistant Program

What is a Medical Administrative Assistant?

Administrative Medical Assistants perform a variety of tasks that include communicating with patients, scheduling appointments, electronic medical coding, filing insurance claims, and maintaining records. As a Certified Medical Administrative Assistant, you may perform some or all of the following tasks:

  • Review and answer practice correspondence
  • Operate computer systems to accomplish office tasks
  • Answer calls, schedule appointments, greet patients and maintain files
  • Update and maintain patient and other practice specific information
  • Coordinate operation reports such as time and attendance

Employment of medical administrative assistants is projected to grow 21 percent from 2014 to 2024, much faster than the average for all occupations. Employment of medical administrative assistants will depend on growth of the healthcare industry. The number of individuals who have access to health insurance is expected to continue to increase because of federal health insurance reform. In addition, aging baby boomers will demand more medical services as they become eligible for Social Security and Medicare. As a result of these effects, medical administrative assistants will be needed to handle administrative tasks related to billing and insurance processing.

Program Description

This program consists of classes offered onsite at Three Rivers Community College and online. Courses can be completed in one year. At the completion of this program, students can sit for the National Healthcare Association’s Certified Medical Administrative Assistant exam (CMAA) at an additional cost payable to the NHA.

Certification

A Certified Medical Administrative Assistant (CMAA) is a recognized professional certification from the National Healthcare Association (NHA). Although not required by the government, this certification can help job candidates demonstrate their professional skills to prospective employers.

Required Courses

Please note that this program consists of classes offered onsite at Three Rivers Community College and online. Program can be completed in one year.

In this course, you’ll gain the foundation you need to get started right away using Windows 10, the completely new operating system from Microsoft, which offers a more robust, more powerful, and completely unique computing experience.

It will begin with the basics of finding your way around the operating system. You’ll get to know the expanded Start menu, desktop, and system settings, then on to customizing the features of this operating system and personalize your desktop so you can make your computer truly your own. Next you’ll learn how File Explorer can help you manage your files, and learn to create basic text documents using WordPad.  From finding files and folders, to organizing and editing photos, to managing files on external drives, you’ll learn everything you need to know about getting the most from this operating system. And since security is important, you’ll also learn how to protect your files, as well as how to protect and update Windows 10. You’ll even see how to use the new Microsoft Edge browser to access the Internet.

By the time you finish this course, you’ll have mastered the basic skills you need to get the most from Windows 10 for both work and play. This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Introduction to Windows 10 at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 16, February 13, March 13, April 17 and May 15, 2019

Cost: $115

This course will help you learn touch-typing or improve your existing typing skills. You’ll use the Keyboarding Pro 5 program, a typing tutorial designed for personal computers, to learn how to touch-type—that is, to type text you read from a printed page or a computer screen without looking at your keyboard.

Using Keyboarding Pro’s built-in word processor, you’ll learn how to create, edit, and save word processing documents. As you improve your typing speed and accuracy, you’ll use the word processor’s timed writing feature to continually hone your skills. You’ll even learn posture tips to minimize fatigue and help prevent carpal tunnel syndrome. With the skills you master here, you’ll become faster and more confident at the keyboard. By the end of the course, you’ll know how to touch-type the alphabetic, numeric, and symbol keys; create, save, and edit word processing documents; and successfully take a timed writing test during a job interview.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Keyboarding at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 16, February 13, March 13, April 17 and May 15, 2019

Cost: $115

WIOA Eligible

CRN#                                            Instructor:  Leslie Schwanfelder

Students will learn how to interact with patients, coworkers and supervisors. This course will also cover professional etiquette, attire and manners, filing and office procedures.  No Prerequisite.

Length of Course: 45 hrs.
Dates: TBD
Time: TBD
Room: TBD
Cost: $250, textbooks at an additional cost
CEUs: 2.4
Registration deadline: TBD

WIOA and SNAP* Eligible

*SNAP-eligible recipients – Please note this is not an enrichment program. The outcome of this training is employment. Please note that employment may directly impact your disability benefits.

CRN# 14083

Medical language translates into communication used by all levels of staff working in or around a clinical environment. It is very logical and organized according to body systems, anatomy, physiology and disease processes. A course in medical terminology is essential for students who will be involved in any science-related career. In this 90-hour class students will be introduced to the systems of the body and terminology related to each system, along with anatomy. Common medical abbreviations of texts, diseases and procedures will be introduced. Students will learn about the structure of medical words, including prefixes, suffixes, combining forms, and how to decipher medical words.

Prerequisites:

Must successfully complete our in-house English and mathematics exam or provide proof of prior college-level English and math. (Call our main office at 860-215-9028 to schedule time to take the test)

  1. Log onto www.timecenter.com/trcc
  2. Click on Make-up, Special Accommodation, & Workforce Test
  3. Click on date and time of your choosing
  4. Complete the requested information. When asked for a Student ID number, please notate “non-credit”                                  and the type of test you are taking (for example,                   CNA).  You will receive a confirmation text or email                                            of this scheduled appointment.

Note: Please arrive on time for your scheduled appointment (Room A117).  There is no food or drink allowed in the Testing Center.  There is no use of cell phones, headphones, notes, etc., during testing.  Students must present a                picture ID in order to enter the Testing Center for their appointment.

Length of Course: 90 hrs.
Dates: Tuesdays and Thursdays, 1/22/19-5/30/19 (No class 4/16/19 & 4/18/19)
Time: 5:30-8:30 pm
Room: B127
Cost: $900, plus cost for textbooks
CEUs: 9
Registration deadline: 1/15/19

Master the basics of the word processor PC Magazine ranked as one of the “strongest and most intelligent programs ever written.” In this hands-on workshop, you’ll learn how to add, move through, and edit text; move words from one part of your document to another; work on two or more documents simultaneously; change the size or appearance of text; change margins and tab settings; automatically center, right align, justify, and indent text; run the integrated grammar and spelling checker; use the thesaurus; and save, retrieve, copy, organize, and print your documents. By the time you’re done with the step-by-step lessons and hands-on activities in this course, you’ll be able to use Word confidently at home or on the job.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor,

Sign up for Introduction to Microsoft Word at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 16, February 13, March 13, April 17 and May 15, 2019

Cost: $115 – $129 (depending on version #)

This course will help you master Microsoft Excel 2016. Even “non-techie” beginners will find it easy to learn Excel in this fun, step-by-step online course.

These lessons will teach you dozens of shortcuts and tricks for setting up fully formatted worksheets quickly and efficiently. You’ll also learn the secrets behind writing powerful mathematical formulas and discover how to use the function wizard to quickly and automatically calculate statistics, loan payments, future value, and more. In addition, you’ll get tips on sorting and analyzing data, designing custom charts and graphs, creating three-dimensional workbooks, building links between files, endowing your worksheets with decision-making capabilities, and automating frequently-repeated tasks with macros and buttons. This informative course covers Quick Analysis, Flash Fill, and powerful charting capabilities available in Excel 2016.

This is not a tutorial, but an in-depth class where you’ll get training, help, and personal support from an experienced instructor as you’re learning Excel basics step-by-step.

Sign up for Introduction to Microsoft Excel at Ed2go

Length of Course: 24 hrs. over 6 weeks

Start Date: Choose from January 16, February 13, March 13, April 17 and May 15, 2019

Cost: $115 – $ 129 (depending on version)

WIOA Eligible

CRN#

This course will cover basic operations, percentages, basic accounting/posting of payment and how to figure out patient financial responsibility (deductibles, copays, and coinsurances). No prerequisites.

Length of Course: 24 hrs
Dates: TBD
Time: TBD
Room:TBD
Cost: $250, textbook at an additional expense.
CEUs: 2.4
Registration deadline: TBD

WIOA Eligible

CRN#

Students will learn basic Current Procedural Terminology (CPT) coding conventions, organization of the Healthcare Common Procedure Coding System (HCPCS) Level II codes, and steps for assigning CPT and HCPCS Level II codes. This course also simplifies ICD-10 diagnosis to ensure the most accurate billing and optimal reimbursement for outpatient medical services. Books are not included.

Length of Course: 45 hrs
Dates: TBD
Time: TBD
Room:TBD
Cost: $450, textbook at an additional expense.
CEUs: 4.5
Registration deadline: TBD

Students will learn how to use the full-featured and current SimChart for the Medical Office. This course offers medical office training using current, realistic medical office cases while building transferable computerized medical billing and scheduling skills. Students who complete this course will learn the appropriate terminology and skills to use any patient billing software program with minimal additional training. As students’ progress through, SimChart they learn to gather patient information, schedule appointments and enter transactions. The practical, systematic approach is based on real-world medical office activities. This class meets for 45 hours. Prerequisite: Basic computer skills. Book is not included.

Length of Course: 45 hrs
Dates: Summer 2019
Time: TBD
Room: TBD
Cost: $450
CEUs: 4.5
Registration deadline: TBD

Prerequisites

  • High School completion (or equivalent)
  • Must be at least 18 years of age
  • In-house Math & English Comprehension Test – Prior to submitting your registration you must successfully complete our in-house Math and English Comprehension test. The in-house testing arrangements must be made prior to submitting your registration and payment. Waiver for the testing will be considered for those who provide proof of prior college-level courses.
  • To make an appointment for an entrance exam, please sign up as follows:
    1. Log onto www.timecenter.com/trcc
    2. Click on Make-up, Special Accommodation, & Workforce Test
    3. Click on date and time of your choosing
    4. Complete the requested information. When asked for a Student ID number, please notate “non-credit” and the type of test you are taking (for example, CNA).  You will receive a confirmation text or email of this scheduled appointment.

    Note: Please arrive on time for your scheduled appointment (Room A117).  There is no food or drink allowed in the Testing Center. There is no use of cell phones, headphones, notes, etc., during testing.  Students must present a picture ID in order to enter the Testing Center for their appointment.

Learn how to register.

 

Download the brochure.

SNAP and WIOA Eligible

The Certified Nurse Aide Program is WIOA and SNAP eligible.

SNAP-eligible recipients – Please note this is not an enrichment program. The outcome of this training is employment. Please note that employment may directly impact your disability benefits.